Michael: The response to whistleblowers – shooting the messenger – is about what happens when people find that their ‘not-knowing’ is challenged. One of the responses in the NHS is to become forceful in blocking unwelcome knowledge.
David: The experiences that nurses have on the ward is fundamentally counter to the motivation for entering nursing in the first place which is caring for ill and vulnerable people.
Michael: As welfare systems themselves become persecutory people now feel not simply that there’s a problem of how do I cope with the patients but how do I cope with the authorities that are supposed to be managing care.
David: These defences don’t work at the end of the day. They give rise to anxiety themselves. Our defences make things worse.
To hear the full conversation between Michael Rustin and David Armstrong go here
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